Role Mismatch

No customer interaction in customer-facing roles

Is this considered a reasonable adjustment under UK Law?

Overview

A receptionist must see people.

For Employees

In a Service role, this is hard. Ask for a transfer to "back office" or admin duties.

For Employers

If the job is "Customer Service", avoiding customers means they can't do the job.

Key Considerations

Back office transfer.
Email only?

Check your specific situation

The outcome above is a general guide. Use our interactive tool to see how your specific job role (e.g. Safety Critical vs Office) changes the result.